Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

Hello Cape Pty.Ltd.
22 Jarvis Street
8051 Cape Town, South Africa
Email: contact@hello-cape.com

This website is hosted by Netcup GmbH, Germany. The server location is within the European Union.

2. General Information

We take the protection of your personal data very seriously. Personal data refers to any information relating to an identified or identifiable natural person. Your personal data is treated confidentially and processed in accordance with applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR).

3. Data Collection on This Website

3.1 Server Log Files

When visiting this website, the hosting provider automatically collects and stores information in so-called server log files. This includes browser type and version, operating system, referrer URL, hostname of the accessing device, time of the server request, and IP address. Processing is carried out in accordance with Art. 6 (1)(f) GDPR based on our legitimate interest in ensuring the technical stability and security of the website.

3.2 Contact and Application Forms

If you contact us or apply via a form, your submitted information including contact details will be stored for the purpose of processing your request and for follow-up questions. The legal basis is Art. 6 (1)(b) GDPR (pre-contractual measures) or Art. 6 (1)(a) GDPR (consent). Forms use Google reCAPTCHA for spam prevention. The provider is Google Ireland Limited. Data may be transferred to the USA under EU Standard Contractual Clauses (Art. 46 GDPR).

3.3 Calendly

We use Calendly, LLC (USA) to schedule appointments. When booking, your name, email address, and any additional data you provide are processed. The legal basis is your consent pursuant to Art. 6 (1)(a) GDPR. Calendly uses EU Standard Contractual Clauses to ensure an adequate level of data protection.

3.4 Recruit CRM (iFrame Integration)

Job listings are displayed via embedded iFrames from Recruit CRM Inc. (USA). When accessing the iFrame, Recruit CRM may receive personal data such as IP address and browser information. Processing is based on your consent (Art. 6 (1)(a) GDPR) and EU Standard Contractual Clauses.

4. Analytics and Tracking Tools

4.1 Google Analytics 4

This website uses Google Analytics 4 (GA4) for web analytics. IP anonymization is enabled, meaning your IP address is shortened within the EU. Processing is based on your consent pursuant to Art. 6 (1)(a) GDPR. Data transfers to the USA may occur under EU Standard Contractual Clauses. You may withdraw your consent at any time via the consent tool.

4.2 Google Tag Manager

Google Tag Manager is used to manage tracking tags. The Tag Manager itself does not store personal data but may trigger scripts from other services. Processing is based on your consent (Art. 6 (1)(a) GDPR).

4.3 Meta Pixel (Facebook Pixel)

This website uses the Meta Pixel provided by Meta Platforms Ireland Ltd. to measure advertising effectiveness and deliver targeted ads. Data may be transferred to the USA under EU Standard Contractual Clauses. Processing is based on your consent (Art. 6 (1)(a) GDPR).

4.4 LinkedIn Insight Tag

We use the LinkedIn Insight Tag for conversion tracking and retargeting. Data is transmitted in encrypted form and deleted after 90 days. Data transfers to the USA may occur under EU Standard Contractual Clauses. Processing is based on your consent (Art. 6 (1)(a) GDPR).

5. Google Fonts (Local Hosting)

This website uses Google Fonts that are stored locally on the server. No connection to Google servers is established and no personal data is transferred to Google.

6. Cookies and Consent Management

We use the Complianz tool to obtain and document cookie consent. The legal basis is Art. 6 (1)(c) GDPR (legal obligation) and Art. 6 (1)(f) GDPR (legitimate interest in legally compliant operation).

7. Your Rights as a Data Subject

You have the right to access, rectification, erasure, restriction of processing, data portability, and to object to the processing of your data (Art. 15 et seq. GDPR). You may withdraw any consent at any time with effect for the future.

8. Storage Duration

Personal data is stored only for as long as necessary to fulfill the respective purposes or as required by statutory retention obligations.

9. Changes to This Privacy Policy

We reserve the right to amend this privacy policy to reflect changes in legal requirements or changes to our services.